A campaign can give your product & service exposure, but it can’t make your business a success, only your customers can do that. If your campaign goes viral, great, but if your business or offerings aren’t as well, then the campaign was probably pointless. You want people talking about how good your product is, not how good your viral campaign was.
When you devise your company name or create it’s brand & identity, create a marketing/ advertising/ viral campaign, put on a live event or show, interact with a client or customer, you have a choice…
you can be memorable…
you can be remarkable
you could even be phenomenal…
but best of all, be unforgettable!
(for the right reasons of course!)
I caught this advert at the weekend, I thought it was wonderful… although it didn’t make me want to rush out to buy some Cravendale milk! Also worth noting is Cravendale have created an online campaign around this advert, encouraging viewers to follow them on Twitter or like their Facebook page, buts what’s telling is that they have 33,ooo Facebook fans but only 3,500 Twitter followers, or another way of saying it, is that 9 out of 10 cats with opposable thumbs prefer Facebook! (maybe I’m getting my advertising messages confused!)
you should follow me on twitter here
Getting your message across in an engaging and amusing way, especially when making fun of yourself is a great approach, the agency John St, have done just that. They’ve managed in a subtle way to show that they know what they’re talking about and how with their approach they can help future clients achieve the same results, but rather than showcasing a large campaign, they’re created a client case study of a child’s birthday party!
And of course, the proof is in the pudding, the video is itself becoming viral, genius!
I first saw this in Phil’s Unionversity site.
I saw this video on Phil’s Unionversity website yesterday and was blown away by this guys voice, the voice just doesn’t go with what you’re seeing, he’s amazing! Drugs and alcohol have taken their toll on his life and he’s fallen on hard times, but the social web has shown it’s a force for good again, as within a day or so of this video being posted on YouTube, it’s received almost 10million views and has lead to radio stations fighting over him, we’ll undoubtedly see or hear more from Ted Williams in the near future. The second video is an interview with him on the Early Show, warning, it will choke you up, but do watch it.
I know Halloween has been and gone, but what a brilliant DIY costume!
if you have no idea what this is about then watch the video below
Last Year I posted about the Volkswagon campaign named The Fun Theory, I just read on Digital Buzz that the campaign has since gone on to win the Cannes Cyber Grand Prix for a digitally led integrated campaign, which it won along side Nike’s “Chalk Bot” who took the award for the other digital solutions / digital channels category in the Cyber section.
The Fun Theory was all about generating interest in Volkswagen’s Blue Motion technologies that deliver the same great car performance with reduced environmental impact, and to do this, they found an insight around how “fun” could change human behavior for the better, and this formed The Fun Theory, a campaign that spawned over 700 user generated Fun Theory initiatives along with a number of big viral hits that generated over 20 million YouTube views, with one rushing past 12 million views alone!
Below is the 2009-2010 winner
No matter what you’re trying to market or sell, people buy into stories. If you want your idea to spread make it easy for others to spread it, a story or something they can be passionate about is the best way… so make it memorable, better yet, make it unforgettable.
To promote their exhibition stand at the Frankfurt Book Fair, Eichborn the publisher with the fly prepared 200 flies with an ultra light banner. The banner was attached with natural wax. After a short time the banner dropped off by itself. And the flies were not harmed.
The concept is certainly remarkable, if not unforgettable, but whether those experiencing this viral campaign remember the company name as well or just the fact that they saw flies with adverts attached to them is another question?
I first saw this on the Unionversity website
I saw this on Jodi’s Blog the other day and thought what a brilliant way of showing how approaching an issue in a new or fun way can have terrific results by engaging the user in a visceral experience (see Anne’s blog for more on that). What’s also interesting is that this is entirely a marketing exercise by Volkswagon.
more info at The Fun Theory
You have to admire Verizon’s audacity in creating this advert to try and snag AT&T customers over to their network, by playing upon Apple’s “There’s an App for That” tagline used in their iPhone & App Store adverts (in case you’ve been living in a cave for the past year, you’ll find plenty of them here).
But it’s not just Verizon that’s brand jacking Apple’s App Store advert, Pepsi have created a chat up application named “AMP UP Before You Score“… No doubt this will offend some, but that’s the whole point, they’ll get plenty of free publicity that way… anyway it’s an amusing and nicely designed iPhone app, plus it’s coded well.
Download AMP UP Before you Score
A friend sent me the link to this wonderful idea this morning. The concept is simple, and it’s brilliantly done, just click on the face, you’ll work it out.
As I’m a bit of a closet statistics junkie & as these videos have been bouncing around the web for the past 2-3 years, I thought I’d compile a post with some of the best.
Did You Know? 3.0 (Official Video) -2009 Edition
Did You Know 4.0
Did You Know 4.0 (Convergence)
The Social Media Revolution Fad
Did You Know 2.0 (SHIFT 2008 Edit)
I dislike job titles (especially inflated ones), I never use one myself, your actions define what you do for a living, not your business card.
If you excel at your work, you won’t require a job title, you probably won’t need business cards either, as everyone will already know what you do & who you are, as you’ll be the person they’re talking about & respect, the person they go to when they need things done really well.
There are times you can put an inflated job title to good use, when you want something to talk about or set yourself apart from the rest of your field, Organic Fusion Engineer is a fun job title I saw on a carpenters business card, I used him because he was recommended, and I’ll always remember the work he did, but I’ll never forget his job title!
A couple of weeks ago I attended a Seth Godin presentation in London, produced by Mark Muggeridge of Evil Genius. I first heard of the event on Triiibes when Mark announced he’d been in discussions with Seth about putting on an event. Having been involved in live events myself for almost 20 years, I offered Mark my assistance in case he needed another pair of hands, which he gratefully accepted. On the day the whole thing ran like clock work, so I wasn’t really required, but I completely lucked out, as I got to spend all morning talking to Seth in the green room while he prepared his presentation & signed some books. Of course, Seth was on good form & inspirational as always.
Also here’s an archive of a webcast I did with Seth last September
Photo by Claes Gellerbrink
I was just browsing Mary McKnight’s blog at Sacrilicious Marketing when I also noticed the Pedophile Beard viral video below by Jon La Joie, I’ll be honest, I haven’t laughed out loud like that for quite some time. There’s plenty more videos on his website.
This is another good one, Show Me Your Genitals (I think you get the idea!?)
We’ve heard it so many times from clients & suppliers… “we’re customer focused… everything we do is with the customer in mind… we’re number one for our clients… you can trust us to deliver… we won’t let you down… yawn yawn etc” Then they proceed to say “But don’t take our word for it, listen to what our customers have to say” then they role out a series of amazing client testimonials which cover them in glory.
Brilliant idea, that’s what you should do, it’s what everyone else is doing so it must be a good idea, wrong, wrong, wrong! Don’t do it, as you’d be wasting your time.
If you want to encourage or build a new client / customer relationship I’m afraid there’s no quick fix, no matter how good your testimonials make you sound, we know you’ve edited out the mediocre or bad ones, you’re only revealing half the story (in fact probably only a 10%, as you’re unlikely to ask every client for a testimonial, only the ones that you already know are going to write something good about you). So testimonials won’t do it for you.
So how do you build trust, how do you get a customer to use you or trust you? The answers quite simple actually, you have to honest with them, you have to be open, but not just saying you are, you have to be truly transparent!
How? Ever used eBay? If you had two sellers selling exactly the same things, same price etc and one had a 90% “unedited” good hit rate and the other had a 100% “edited” hit rate which would you choose? My point exactly, the “unedited” completely open & honest seller.
So if you say you’re customer focused, and you put your customer first, prove it. Ask every single customer to give you honest & open customer feedback, at the end of every project ask your clients to fill in a satisfaction survey… but don’t ask them, why did you choose our product or how good was the project delivery, ask them why would they choose a competitor, what was wrong with your delivery, how could you improve it next time, what other things would they like you to offer!
But here’s the really good bit, if you’re truly customer focused, then put your money where your mouth is, put it ALL on display, hang your dirty laundry out on your website, the pristine white shirt hanging pride of place alongside your socks with the worn out heels & holes where your toes stick through. Nobody’s perfect, so don’t pretend to be. You’ll soon become focused on getting more of those white shirts on your line, that the holey socks will become a thing of the past, rather just hidden away when visitors come round.
If you can be honest with yourself, then you can truly be honest with your customers, they’ll respect you for it and over time, they’re really trust you!
If ever you needed evidence that web 2.0 is reversing the balance of power into the hands of the consumer, then check out these videos and the www.comcastmustdie.com website. I’ve posted previously how the tide is changing & how companies need to be in there engaging with their customers and protecting their brands, companies ignoring this strategy do so at their peril.
In a follow up from my “nobody reads my blog” post (which ironically is now my second most read individual post!?!?), I recently posted on the triiibes forum where a member was asking a question along the lines of “how to write a blog that someone will read?” well the answer is easy, don’t write a blog concerning things about you (as no one is honestly interested, except you of course)… write a blog about things that affect your audience or things they’re interested in, especially if your blog is to have some commercial relevance, then it needs to be focused & about your audience, not you.