Brendan Mitchell blog

Tag: networking

  • Twitter to charge commercial accounts, is this a good idea?

    Where did I hear about this first, on twitter of course! thanks to Matt Ryan In this piece in Marketing Magazine, it would appear Twitter is working out ways to monetize it’s service. Co-founder Biz Stone told Marketing: ‘We are noticing more companies using Twitter and individuals following them. We can identify ways to make…

  • Look for questions, not answers

    Asking the right questions, is more important than having all the answers. Knowing how to to get higher rankings in a Google search isn’t as important as asking, will it make any difference? It’s likely your time & effort would be better invested in creating effective ways to interact with your current customers, than spending…

  • Trust Me, I’m a Blogger

    While taking a break from my hectic morning schedule of making myself a cup of tea & finding some clean socks to wear I thought I’d check in and see what little bread crumbs my fellow Twits had left for me. Sure enough there were plenty, but one from Jaculynn stood out more than most…

  • Time for Facebook to Face the Facts

    Nick Burcher added a post on his blog about Facebook Usage Statistics for 2008 which made me think about something I mentioned a few weeks ago, as I noticed within Facebook’s top 21 only India & Hong Kong appear for the whole of Asia! Where’s China, Japan, Indonesia etc? Nick’s stats are interesting, but they’re…

  • It’s Hammer Time: The Comcast Way

    If ever you needed evidence that web 2.0 is reversing the balance of power into the hands of the consumer, then check out these videos and the www.comcastmustdie.com website. I’ve posted previously how the tide is changing & how companies need to be in there engaging with their customers and protecting their brands, companies ignoring…

  • Faceparty: A different approach to customer service

    I was just reading a post “Jaw Droppers of 2008 – What they’d rather you forgot” on The Register where they recap the most embarasing moments from the past 12 months. The bit about an online community I’d never heard of before named Faceparty, and how they dealt out their customer service is priceless and…

  • Unsocial Networks: Or why Facebook has got it wrong as Open Social is the Future

    It’s 5am and the dawn chorus has started in my back garden, but I don’t mind, as it got me thinking (which is sometimes a bad thing), so I’m wide awake now! The future for social networks is portability, I want the same freedoms online that I have in the real world, I want to…

  • Shift Happens, Are You Ready?

    I recently found my notes from a presentation I gave 13 years ago, unfortunately I no longer have the presentation (not that I would have software that could open it now even if I could find it). You need to remember that at the time a 56k modem was considered warpdrive access to that little…

  • Got Something to Say?

    I got your press release, 
I wouldn’t change a single word… 
and that single word is on page 5! Ouch! but in today’s fast paced attention grabbing media frenzy, you really have to get to the point in seconds or your reader is gone, there’s too many choices, yet too little time. Sticking your press…

  • How’s My Driveling?

    Blogs are great, everyone should have one, certainly every company, but most of all they hsould be using it… but blogs have a serious drawback, they’re reactive, not proactive, your user has to come to you for updates. Which unless you have something worthwhile reading, they won’t bother doing. But just in case you do…